Frequently Asked Questions

MoveCompare is a free comparison service for UK home movers. You submit your move details through our short online form, and we match you with up to 5 verified removal companies in your area. They provide you with competitive quotes so you can compare prices, services, and reviews before choosing the right mover for you.

Yes, MoveCompare is completely free for homeowners. We never charge you any fees, and there is no obligation to accept any of the quotes you receive. Our service is funded by the removal companies who pay a small fee when they receive a lead.

You can receive up to 5 quotes from verified removal companies. The exact number depends on how many companies are available in your area for your chosen dates. In most cases, you will receive multiple quotes within 24 to 48 hours.

No, there is absolutely no obligation. You are free to compare the quotes and choose the one that best suits your needs, or not to proceed at all. We will never pressure you into booking.

Every removal company on MoveCompare goes through a verification process. We check their public liability insurance, goods in transit insurance, business registration, and customer reviews. Only companies that meet our quality standards are allowed to quote on the platform.

Yes, all removal companies on our platform are required to hold valid public liability insurance and goods in transit insurance. We verify these documents as part of our onboarding process and require companies to keep them up to date.

Yes, every company profile on MoveCompare includes genuine reviews from previous customers who used the platform to book their move. This helps you make an informed decision based on real experiences.

While MoveCompare is a comparison service and you book directly with the removal company, we are here to help. If you experience any issues, please contact our support team and we will do our best to assist you in resolving the matter.

We take data protection very seriously. All personal information is processed in accordance with UK GDPR regulations. Your data is encrypted, stored securely, and only shared with the removal companies you are matched with for the purpose of providing you with quotes. We never sell your data to third parties.

No. We have a strict no-spam policy. Your details are only shared with the verified removal companies matched to your move request. You will not receive unsolicited marketing emails or calls from us or any third parties.

Yes, you have the right to request deletion of your personal data at any time under UK GDPR. Simply contact our support team or use the data deletion request option in your account settings, and we will process your request promptly.

We cover a wide range of moves including local moves within the same city, long-distance moves across the UK, flat and house moves of all sizes, office relocations, student moves, and single-item deliveries. If you have specific requirements, include them in your move request and we will match you with suitable companies.

Yes, many of the removal companies on our platform offer packing services, either as part of a full-service package or as an add-on. Simply indicate that you require packing services when completing the quote request form.

We recommend requesting quotes at least 4 to 6 weeks before your move date, especially during peak periods such as summer and end-of-month dates. However, we can often find available movers at shorter notice too.

If you need to change your moving date after receiving quotes, you will need to contact the removal companies directly to discuss availability and any changes to the quoted price. If you have not yet received quotes, you can submit a new request with the updated date.