Terms of Service
Last updated: February 2025
1. Agreement to Terms
By accessing or using the MoveCompare website and services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use our Service.
MoveCompare reserves the right to update or modify these Terms at any time. Continued use of the Service after any changes constitutes your acceptance of the revised Terms.
2. Description of Service
MoveCompare is a free online comparison platform that connects homeowners and individuals planning a move ("Users") with verified removal companies ("Partners"). We facilitate the process of obtaining quotes but do not ourselves provide removal services.
We act as an intermediary and are not a party to any contract between Users and Partners. Any agreement for removal services is made directly between the User and the Partner they choose.
3. User Responsibilities
When using our Service, you agree to:
- -Provide accurate and truthful information about your move requirements
- -Not submit false, misleading, or fraudulent requests
- -Not use the Service for any unlawful purpose or in violation of any applicable laws
- -Not attempt to interfere with the proper functioning of the Service
- -Communicate respectfully with removal companies and our support team
4. Partner Responsibilities
Removal companies using our platform as Partners agree to:
- -Maintain valid insurance, licences, and accreditations as required
- -Provide accurate and competitive quotes in good faith
- -Respond to quote requests in a timely manner
- -Deliver services as quoted and agreed with the User
- -Handle User data in accordance with UK GDPR and our data sharing agreements
5. Quotes and Pricing
Quotes provided through MoveCompare are estimates provided by the removal companies themselves. MoveCompare does not set, control, or guarantee the pricing of any removal services.
Final pricing may vary from the initial quote based on factors such as the actual volume of goods, access difficulties, or additional services requested. Any changes to pricing are a matter between the User and the Partner.
6. Limitation of Liability
MoveCompare acts solely as an intermediary platform. We do not provide removal services and are not liable for:
- -The quality, safety, or legality of services provided by Partners
- -Any loss, damage, or injury arising from the removal services
- -Disputes between Users and Partners
- -The accuracy of quotes or information provided by Partners
To the maximum extent permitted by law, MoveCompare's total liability for any claims arising from or related to the Service shall not exceed the amount paid by you (if any) to use the Service.
7. Intellectual Property
All content, trademarks, logos, and intellectual property displayed on the MoveCompare website are the property of MoveCompare or their respective owners. You may not reproduce, distribute, or create derivative works from any content on our website without our prior written consent.
8. Termination
We reserve the right to suspend or terminate your access to the Service at any time and for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease. Any provisions of these Terms that by their nature should survive termination will continue to apply.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Us
If you have any questions about these Terms of Service, please contact us at:
MoveCompare Legal
Email: legal@movecompare.co.uk